WARRANTY

If you experience that your product is delivered with, or has developed a fault, please email us before returning any goods in order to avoid unnecessary postage fees. 

Paceline will cover all return shipping costs, exclude taxes and duties if your purchase is deemed a warranty.

 If a product falls under warranty and is a discontinued item, the brands reserves the right to repair or replace units with like replacements which may have graphics and/or finishing that differs from the original part.

Brand’s sole obligation under this warranty is to repair said defect with new components, or replace the product, at their discretion.

Not Cover:

  1. warranty’s are valid only for the original purchaser and are not transferable to subsequent owners.
  2. Any costs to return a product for warranty
  3. Damage incurred due to an accident, abuse, misuse, modified, improper handling, storage, improper use or neglect.
  4. Normal wear and tear, including scratches, peeling or fading of the material or printed logos. 
  5. All consequential losses

POC

POC warrants that all our products are fit for their intended use and free of manufacturing defects in material or faults due to poor workmanship for 12 months. 

ZONE3

ZONE3 trisuit and wetsuit are covered by a 12 month warranty from the date of purchase. ZONE3 will choose to replace or repair any defects that occur within normal wear and tear circumstances. ZONE3 retain the right to define normal wear and tear circumstances, but as a guideline this requires the customer to follow the wetsuit care instructions included with each purchase. All reasonable precautions must be taken to maintain the wetsuits condition. Exposure to elements such as extreme heat and direct sunshine, prolonged bacteria and chlorine exposure, and other harsh or abrasive substances can accelerate product degradation and void warranty. Materials such as fingernails and other sharp objects may tear and rip the high performance neoprene. ZONE3 will not repair or replace items that have clear physical stress such as rips and split seams, or where there is clear evidence of inadequate care or treatment. All of our other products do not have a warranty policy. 

XLAB

  • Carbon Carriers – Limited Lifetime
  • Carbon Cages – Limited Lifetime
  • Alloy Carriers – 3 Years Limited
  • Nylon Composite Carriers – 3 Years Limited
  • Nylon Composite Cages – 3 Years Limited
  • Bags – 3 Years Limited
  • Bottles – 3 Years Limited
  • Other Accessories – 6 months unless otherwise specified